Difficult patients can be broadly defined as individuals who present challenges or obstacles in the Health Care setting due to various reasons such as behavioral issues, communication barriers, emotional distress, or complex medical conditions.
These patients may exhibit behaviors that disrupt the care process, create tension or conflict within the Health Care team, or hinder the delivery of effective treatment.
Difficulties may arise due to factors such as resistance to treatment, non-compliance with medical advice, demanding behavior, aggression, fear, anxiety, or dissatisfaction with care.
It’s important to recognize that the term “difficult patients” is not meant to label or stigmatize individuals, but rather to acknowledge the unique challenges they present in the Health Care context, requiring tailored approaches to address their needs and concerns effectively.